I ordered a Porch Swing from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team! I was quite surprised with the low ratings. However, this was my first purchase buying Porch Swing. The site was easy to search for what I needed and provided much information on the Porch Swing. I loved how I was able to order Porch Swing before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.